Mercure Convention Center Ancol

The hotel was located close to where the 2023 Formula E / Jakarta e-prix event was being held - this was why we had come to Jakarta! Loved the buffet breakfast! We enjoyed a couple of dinners, drinks at the bar and the live music. I also had a lovely massage provided by the on-site masseuse. It was really easy to get about in Jakarta using the Grab app for ride services.

1. strategic location. inside the Ancol. so nearby all the play & education zone. also alots of restaurant with the beach concept 2. the complimentary. when I ask about bday cake. they fup ao quickly via chat from Booking.com & when arrived, they already provide not only cake but also decoration. and about the cake, they gave us not only 1, but 3 cup cakes with delicious tasted. 3. complete facilities. every mom must wanna pick staycation place that could make their children happy. in this hotel, provide indoor playground, outside playground, swimpool for child & adult, mini water park & sliding pool at the same times. and I have to tell you, Iam amaze with the detil of changing room. small things but matter, there are a table & hanger inside the bathroom & this is very cool coz realy needed for all moms like me who has alot things to carry. and they also provide sport indoor for adult such us billiard, pingpong 4. nice stuff. from main lobby until back yard, have a great hospitalities. always say greetings & smile. served with love & kindly 5. cheap & taste good food.

The rooms are very clean, room service is great. Breakfast is wonderful and the facilities in the hotel is super for families. Ancol is perfect for families and the shuttle busses transfer you between the facilities of ancol for free.

Though the hotel building is looking old, inside, specially the room is still well maintained. I got upgraded, thanks so much and the room where I stayed were spacious, clean with comfy big bed. Hotel staffs are also friendly and helpful. Breakfast, surprisingly good but might be better if hotel adds more variety of food. Coffee at the coffee shop at lobby also good.

The room was larger than expected, clean and comfortable. Strangely we only were given 1 mug/cup for in room coffee/tea as well as in the bathroom while the room was booked for 2 adults and 1 child. We were also able to check in early (we understood it was based on availability and not guaranteed), which was a great help for travelling with a child that needs a nap. The time slots for using the pool (health precautions for covid) were implemented rather well and we wholeheartedly support these rules and limitations, good on the hotel for enforcing them, even though some other guests were not so understanding!